Xbox Live is currently experiencing some issues. Players are having difficulty logging in and having their systems connect. This is just one in a long stream of outages since Valentine’s Day. Down Detector shows that Xbox is currently exhibiting problems, though the online gaming platform is still working. New games that are bought through the Windows store may be difficult to download, so it’s best to not try and access them right away.
If you are having problems try waiting for a bit, until this problem is hopefully is fixed. Xbox Support recommends turning your system on and off, or checking to see if your home internet connection is working. If the problems persist, try contacting the Xbox Customer Support via twitter. They are very good at responding to problems quickly and efficiently. Xbox users are getting annoyed at how frequently Xbox Live is going down. One user had a problem and managed to find a solution: