The iPhone 6s in particular has has so many battery drain issues that Apple has set up a battery replacement program to help users resolve the problem. Reports indicate that iPhone 6s handsets are losing over 50 percent battery power quickly while in idle mode and shutting down spontaneously when between 20 and 30 percent battery power.
However, not all of the 2015 device suffer from this issue. Apple has traced the issue back to iPhones 6s handsets produced between September and October 2015. The manufacturer has set up a webpage for users figure out whether their handset is eligible for a battery exchange. Users need only submit their iPhone 6s serial number to determine the status of their device.
Check the battery replacemnet status of your iPhone 6s.
How do I find my serial number?
The iPhone 6s serial number should be engraved on the back of the handset. Users can also connect to their Mac or PC and find the serial number in iTunes under Summary. Users can also access Settings > General > About on their iPhone 6s handset to find the serial number.
What should I do if my iPhone 6s is eligible for a battery replacement?
Users can contact an Apple Store, Apple technical support or an authorized Apple service provider to set up a time and date to bring a defective iPhone 6s in for service.
Prior to sending an iPhone 6s handset in for service, users should backup their data, wipe the device and turn off Find my phone.
If the iPhone 6s handset has a cracked screen or other damage that could impair its battery, users will have to have these issues repaired before getting a battery service. Users may have to pay for these repairs personally if not under warranty or AppleCare.
How much is an iPhone 6s battery replacement?
Apple is offering battery replacements free of charge for eligible devices.
What if my iPhone 6s is not eligible but I’m still having battery issues?
There is no current fix for battery drain or unexpected shutdown on other iPhone 6s models. Some users have been updating their handsets to the iOS 10.2 beta software to attempt to alleviate battery issues.
