Is the front flash on your Snapchat camera not working or less bright since the last update? The issue is reportedly affecting all users.
Snapchat's latest update has apparently broken the front-facing camera flash, causing it not to work properly, according to users.
Soon after the Snapchat update launched, users started filling Twitter with complaints about the front-facing camera. The update caused the front-facing camera flash to darken or stop working altogether.
Updated snapchat and now the front flash barely works? @Snapchat
— Cambo (@Cambo_Jackson) January 19, 2016Anyone else having problems with the flash on snapchat? Mine looks gray on the front camera…
— Joel Nott (@NottClay) January 20, 2016Is it just me or does snapchat not light the screen up as bright when you take a front facing picture with flash
— PJ (@pmcgktr) January 19, 2016@Snapchat my front facing flash isnt working on video, but is working on photo?? I dont think i did anything.. Its just not working idk
— contia [PB] (@tiaamaree) January 20, 2016updated snap & my front flash literally look like this. front flash is essential for me so EFFING fix it @Snapchat pic.twitter.com/wi2MefGbGB
— TaLon (@tcamph108) January 20, 2016
Testing the Snapchat update ourselves, sure enough, we found the flash does appear to be problem. On video the flash is completely broken and when you use it for pictures, they come out grainy and barely visible – a definite problem for people who love taking selfies. And let’s face it: that’s largely what Snapchatting is all about, right?
The front-facing flash stopped working on my snapchat so I guess that's the end of my selfie career
— Natalia (@natalia_robayo) January 20, 2016While Snapchat’s Twitter support account has acknowledged to a few users that there is indeed a problem with the front-facing flash brightness, no official statement has been made about the issue or when it might be fixed.
Snapchat appears to be investigating the issue, however, as the support channel is requesting users fill out a form about the broken flash to help with the investigation.
@edsnarry Hi. Can you fill out this form? It will help with our investigating: https://t.co/jLuc2mqlt9
— Snapchat Support (@snapchatsupport) January 20, 2016In addition to the broken front-facing flash, users are also reporting the usual update issues like lost streaks, problems with refreshing the app, receiving messages and difficulty logging in . In most cases these problems can be solved by simply turning your device on and off again. If problems persist, deleting the app and reinstalling it will often get it working properly again. As more is learned about the problem with Snapchat’s front-facing flash we’ll be sure to provide an update.
Twitter Responds To Snapchat Front-Facing Camera Problems After Update
Thank you snapchat for updating I just looooove that my front flash doesn't work anymore. #sarcastictweet
— QueeNicole (@nneet5) January 20, 2016did snap chat change something about the front facing flash now?
— Michael (@jlapisme) January 20, 2016I updated snapchat & now my front facing flash won't work. Sick
— vik (@vikkerrs) January 20, 2016WHY IS THE FRONT CAMERA FLASH NOT BRIGHT ANYMORE ON SNAPCHAT?!!!
— kayla (@kayla_martins1) January 20, 2016why is snapchat's front flash suddenly so bad wtf
— Eloise (@eloisemilward) January 20, 2016Don't think I can cope with not having a front flash on snapchat
— Lib (@_libbyhines_) January 20, 2016Snapchat needs to fix its little front flash camera ASAP
— Sam Sorrentino (@SorrentinoSam) January 20, 2016
