Soon following the official recall of the Samsung Galaxy Note 7 by the Consumer Product Safety Commission , analysts have suggested Samsung should change the name of its device in order to differentiate it from the original model.
NH Investment & Securities analyst Lee Sae-cheol, indicated the Galaxy Note 7 should be known as the Galaxy Note 7s upon re-release, with the “S” standing for “safety,” according to ZDNet . The publication has also learned newer models will feature a green battery icon, to differentiate them from older models. Several transportation systems, including airlines and train and bus systems , have banned or restricted the use of Galaxy Note 7 models during travel, and the replacement handsets are expected to have several indicators confirming they are not a safety risk.
Samsung has confirmed new models will begin shipping next week with most replacements expected to be available by Sept. 21. Though there have been 92 incidents of exploding devices, overheating and injuries as of Sept. 15, most Galaxy Note 7 users have not submitted their handsets for exchange and continue to use them, according to data firm Apteligent .
The new models are expected to include a new battery from a manufacturer outside of Samsung’s usual supply chain. Samsung has said the new Galaxy Note 7 has been confirmed as safe by an independent source.
Which Samsung phone is being recalled?
The Samsung Galaxy Note 7
Why is the Samsung Galaxy Note 7 being recalled?
The smartphone has a defect in it’s battery, which causes volatile electrodes to come in contact with one another when the device is overheated. The device can explode and/or catch on fire.
How can I know if my Galaxy Note 7 is safe?
According to the Consumer Product Safety Commission , any Galaxy Note 7 handset purchased before Sept. 15 is affected by the recall.
Users can also access Samsung’s recall website and enter their IMEI or Serial number to learn the status. These number can be found by accessing Apps > Settings > About Phone or General Management > Status > or on the sticker on the back of the handset.
Where can I go to exchange my Galaxy Note 7?
Carriers including Verizon, AT&T, Sprint, T-Mobile and U.S. Cellular and retailers including Best Buy and other are accepting old Galaxy Note 7 devices for exchange as part of the recall.
What are my Galaxy Note 7 exchange or return options?
Consumers can exchange the Galaxy Note 7 for a new Galaxy Note 7 model or a Galaxy S7 or Galaxy S7 Edge. Alternatively, consumers can return the Galaxy Note 7 for a full refund of the device and accessories.
How long to I have exchange or return my Galaxy Note 7?
Samsung’s exchange program is expected to continue through the end of the year. Some carriers, such as Verizon, have indicated they will accept Galaxy Note 7 exchanges and returns through Sept. 30.
