Samsung fans are anxious for the show to go on, according to a recent survey by Android Central. The tech blog recently published findings from a survey it conducted polling 8,300 people on their opinions about Samsung in the wake of the Galaxy Note 7 fiasco.
The survey concluded that 86 percent of respondents would purchase another Samsung smartphone. With Galaxy S8 rumors heating up, this could mean sales of the 2017 flagship won’t suffer greatly, despite Samsung having dealt with two consecutive recalls of its premium phablet.
Reports have long indicated Galaxy Note 7 owners have largely been hesitant to return their smartphones for an exchange or refund. Samsung has begun offering customers $100 incentives to return the device, while the press continues to remind users of the potential danger the smartphone poses.
The Samsung Galaxy Note 7 will likely remain banned from airplanes, regardless of user opinions. However, there have been no reports of exploding Galaxy Note 7 handsets since the incident in which one model began smoking in an airplane. The scenario prompted Samsung to permanently pull the Galaxy Note 7 off store shelves.
According to Android Central, 40 percent of Galaxy Note 7 owners in the survey have returned the device for another Samsung smartphone, in particular the Galaxy S7 Edge and Galaxy S7. Meanwhile 5.5 percent of owners exchanged the device for an iPhone and 15 percent have opted for Google’s new smartphone the Pixel.
Sprint CEO Marcelo Claure also recently stated in the carrier’s earnings call that most Samsung Galaxy Note 7 owners are exchanging the device for a Galaxy S7 handset. Prior to the second Galaxy Note 7 recall, Claure was certain consumers would quickly forget there was ever an issue with the device. The incentive is almost enough enough to encourage Note 7 owners to give in their handsets.
“Even with this, they begrudgingly gave back their Note 7,” Claure said during the conference call. “I’m a believer that Samsung will recover,” Claure said.
